Utah has more than 545 self-storage facilities, serving a statewide population of 2,940,000. The Utah Self Storage Association (UTSSA) has helped spearhead several changes to lien laws in Utah but some priorities remain.
In 2013 the UTSSA was successful in our efforts to remove outdated and archaic lien laws from the books. For example, operators were once required to send official correspondence by certified mail, a process costing an excessive amount of both time and money. Siding with the industry, and the recognition that more modern methods are available, the state legislature of Utah agreed that certified mail was no longer the most assured method of guaranteeing contact with a delinquent customer, now allowing verified mail and in some cases, email notifications. Other recent changes include the ability to place a contractual limitation on the value of the stored contents and a simpler option for disposing of a vehicle in a lien situation.
The UTSSA is ever vigilant in protecting the industry from unnecessary laws or regulations. If you have questions or concerns regarding the industry’s relationship with the government, please feel free to contact us.
Please reach out to us if you have an issue or want to notify us about an issue within the self storage community.
The UTSSA thanks you for supporting our industry. However, the UTSSA is a not-for-profit trade association and does not mediate or resolve disputes between self storage operators and tenants. For issues with your facility or unit, please review your rental agreement and contact the individual named there. Alternatively, call, email, or visit the facility in person to address and resolve the concern. UTSSA does not have the power, authority, or ability to remedy any disputes between an operator and a tenant.